DELIVERY LEAD TIMES (subject to availability & seasonal activity)
England & Wales 10–20 Working days
West 10–20 Working days
10–20 Working days
to most parts of mainland UK are free of charge. However deliveries to certain
remote areas may be subject to a surcharge.
Log Cabin Deliveries to the following locations
will attract additional charges: (please see delivery charges below)
- BA, BB, BL, BS, CH, CT, CW, DH, DL, FY, L, LA, M, OL, PR, SO, SP,
SR, TF, TS, WA, WN No Charge (Free)
- BH, CA, CF, DT, LD, HR, NE, NP, SY, TA No Charge (Free)
- DG, EH, EX, KA, LL, ML, SA, TD, TR, TQ, PL No Charge (Free)
- AB, DD, FK, G, KY, PA 1-19 (rest of PA no service), PH 1-18 (Rest of PH no
Service) No Charge (Free)
Delivery Service is Available to KW, IV, BT (Northern Ireland) PO30 - Isle of
Wight, Any Channel Island and Any Scottish Isle**
Your Delivery Date
order has been placed, you will be contacted by our manufacturer's delivery
team and advised of a specific delivery date or sent a link by email or text to
an online booking system - where you will be able to choose an available
delivery date. Please note you will not be able to choose a delivery date until
your order has been placed onto the system. You will be able to add additional
delivery information at this point.
my goods be delivered?
advised delivery is kerb side delivery only. It is at the discretion of the
driver if they are able to drop the garden building to a different location. If
you have any special requirements or believe access to your address may be
difficult for our delivery driver please contact us as soon as possible. A
general rule of thumb is that if a refuge vehicle can gain access then
generally our delivery lorry should be able to but if in doubt please get in
touch with us.
NOTE YOUR CARD IS DEBITED AT CHECKOUT. This is to protect you the customer as we
do not store your credit card details. We will contact you if a surcharge is
applicable and at that point you can chose to accept the charge or cancel the
order and we will make a full refund to your card. For our full terms please
refer to our Shipping Terms
my goods be delivered?
delivery is 10 – 20 working days but we do aim to deliver a bit quicker. Once
you have placed your order you will be sent a link to an online booking system
to select a suitable delivery date. If you have not been contacted by our
delivery team within 10 working days after your have placed your order please
email us or call us and we will chase this for you.
between the hours of 7am – 7pm Mon-Fri. For sheds and log cabin deliveries
only, it is possible to request a call an hour prior to delivery but this is
subject to the driver having a mobile and cannot be a guaranteed service.
If you are
going to be out on the day of delivery, it is possible for the item to be left
somewhere (for example down the side of a house) but at your own risk. To do
this you must leave a signed note detailing your instructions in a clear
location for the driver to see. It is important that you sign the instructions
as this will be taken by the courier as proof of delivery.
for sheds and log cabins we will always contact you by phone or by email to
confirm a delivery date – we will not just turn up unannounced – if you do not
have a confirmed delivery date please email us or call us.
We are unable
to specify a delivery time during the day of delivery. Our couriers deliver
between the hours of 7am – 7pm.