STANDARD UK MAINLAND DELIVERY*
(subject to availability & seasonal activity)
Wales - 1–7 Working days
West - 7–14 Working days
Scotland - 7–14 Working days - Please check below delivery is available to your postcode
Ireland, Eire, Isle of Man, Isle of Wight, Jersey & Guernsey - No Delivery Available
to most parts of mainland UK are free of charge. However deliveries to certain
remote areas may be subject to a surcharge.
to the following locations attract the following charges:
Zone 1 - All of AB, IV 40-48, Rest of IV and KW, PA 21-33, PA35-38, PH 22-26,
PH 30-41, PH50 £59.95
Zone 2 - (Delivery is to port mainland only) HS1-9, IV41-51, IV55-56, KA 27-28,
KW15-17, PA34, £59.95
of Wight (PO30-40) * no delivery available
Ireland (BT) * no delivery available
(Southern Ireland) * no delivery available
(GY) delivery to port * no delivery available
(JE) delivery to port
Delivery Service is Available to Isle Of Man (IM) or Isle of Wight (P030-40) to
Scottish Isles (only mainland port) including TR, ZE or Channel Islands (JE,
GY) or Northern Island (BT)
orders must be placed before 11am to qualify (for Saturday deliveries order
need to be placed before 11am Thursday prior to the Saturday) All orders placed
afterwards will be treated as placed the next working day.
revert to a standard 10 working days delivery service
with installation will revert to our standard 10 working days delivery. You
will be contacted to book in an install day. Product delivery and installation will take place on separate days.
YOUR DELIVERY DATE
the delivery date checker tool on each page. Please enter available dates in
the delivery notes on the checkout page. Once your order has been placed, you
will be contacted by our manufacturer's delivery team and your date will be
confirmed or you will be advised of a specific delivery date. You will be able
to add additional delivery information at this point.
MY GOODS BE DELIVERED?
advised delivery is kerb side delivery only. It is at the discretion of the
driver if they are able to drop the garden building to a different location. If
you have any special requirements or believe access to your address may be
difficult for our delivery driver please contact us as soon as possible. A
general rule of thumb is that if a refuge vehicle can gain access then
generally our delivery lorry should be able to but if in doubt please get in
touch with us.
delivery is 1 – 20 working days but we do aim to deliver a bit quicker. Once
you have placed your order you will be contact by our delivery team to confirm
your delivery date. If you have not been contacted by our delivery team within
10 working days after your have placed your order please email us or call us
and we will chase this for you.
between the hours of 7am – 7pm Mon-Sun. It is possible to request a call an
hour prior to delivery but this is subject to the driver having a mobile and
cannot be a guaranteed service. Please note this is not possible for Metal
sheds where the product is shipped with a courier.
If you are
going to be out on the day of delivery, it is possible for the item to be left
somewhere (for example down the side of a house) but at your own risk. To do
this you must leave a signed note detailing your instructions in a clear
location for the driver to see. It is important that you sign the instructions
as this will be taken by the courier as proof of delivery.
for sheds, summerhouses, playhouses, fencing and log cabins we will always
contact you by phone or by email to confirm a delivery date – we will not just
turn up unannounced – if you do not have a confirmed delivery date please email
us or call us.
We are unable
to specify a delivery time during the day of delivery. Our couriers deliver
between the hours of 7am – 7pm. Routes are planned the night before delivery so
on most products we will be able to give you a drop number on the day of
note your card is debited at checkout. This is to protect you the customer as we do
not store your credit card details. We will contact you if a surcharge is
applicable and at that point you can chose to accept the charge or cancel the
order and we will make a full refund to your card. For our full terms please
refer to our Shipping Terms