STANDARD UK FREE DELIVERY*
Delivery is Free on all orders over £50 to UK
All orders under £50 will attract a charge of
Fast Express UK Delivery Available. We offer a
24hr/48hr – SAT- SUN and Pick-A-Day Delivery on the majority of our Garden
Buildings. We are also able to provide AM/PM slots to most postcodes.
use our live online booking calendar “Delivery Postcode Checker” which is available on the
majority of our product pages – just by entering your postcode we can provide
live delivery slots for your order. Just select the date and this will be added
to your order.
BOOKING YOUR DELIVERY DATE - LIVE DELIVERY POSTCODE CHECKER
Please use the delivery date checker tool on each
page. Please enter your postcode to see available live delivery dates. We are
also able to provide AM/PM delivery slots to most postcodes. Please select your
option where available. You will be able to add additional delivery information
at check-out. Live Delivery Slots not available for products with Installation.
DELIVERY LEAD TIMES
Central England & Wales 1–7 Working days
South West 7–14 Working days
Scotland 7–14 Working days
Northern Ireland, Eire, Isle of Wight, Jersey &
Guernsey 7–14 Working days
HOW WILL MY GOODS BE DELIVERED?
Please be advised delivery is kerb side
delivery only. It is at the discretion of the driver if they are able to drop
the garden building to a different location. If you have any special
requirements or believe access to your address may be difficult for our
delivery driver please contact us as soon as possible. A general rule of thumb
is that if a refuge vehicle can gain access then generally our delivery lorry
should be able to but if in doubt please get in touch with us.
Typical delivery is 1 – 20 working days
but we do aim to deliver a bit quicker. Once you have placed your order you
will be contact by our delivery team to confirm your delivery date. If you have
not been contacted by our delivery team within 10 working days after you have
placed your order please email us or call us and we will chase this for you.
Delivery is between the hours of 7am –
7pm Mon-Sun. It is possible to request a call an hour prior to delivery but
this is subject to the driver having a mobile and cannot be a guaranteed
service. Please note this is not possible for Metal sheds where the product is
shipped with a courier.
If you are going to be out on the day
of delivery, it is possible for the item to be left somewhere (for example down
the side of a house) but at your own risk. To do this you must leave a signed
note detailing your instructions in a clear location for the driver to see. It
is important that you sign the instructions as this will be taken by the
courier as proof of delivery.
Please note for sheds, summerhouses,
playhouses, fencing and log cabins we will always contact you by phone or by
email to confirm a delivery date – we will not just turn up unannounced – if
you do not have a confirmed delivery date please email us or call us.
We are unable to specify a delivery
time during the day of delivery. Our couriers and deliver team - deliver
between the hours of 7am – 7pm. Routes are planned the night before delivery so
on most products we will be able to give you a drop number on the day of
Please note your card is debited at
checkout. This is to protect you the customer as we do not store your credit
card details. We will contact you if a surcharge is applicable and at that
point you can chose to accept the charge or cancel the order and we will make a
full refund to your card. For our full terms please refer to our Shipping Terms
SPECIAL WINDOWLESS BUILDINGS
This will revert to a standard 10
working days delivery service
All products with installation will
revert to our standard 14 working days delivery. You will be contacted to book
in an install day. Product delivery and installation will
take place on separate days.
** Please note we are unable to offer installation to the following Postcodes - AB, PH, DD, PA, IV, KW **
REMOTE DELIVERY AREAS*
*Deliveries to most parts of mainland
UK are free of charge. However deliveries to certain remote areas may be
subject to a surcharge.
Deliveries to the following locations attract the following charges:
Scotland Zone 1 - All of AB, IV 40-48, Rest of IV and KW, PA 21-33, PA35-38, PH 22-26, PH 30-41, PH50 £59.95
Scotland Zone 2 - (Delivery is to port mainland only) HS1-9, IV41-51, IV55-56, KA 27-28, KW15-17, PA34, ZE £59.95
Isle of Wight (PO30-40) £59.95
Northern Ireland (BT) £29.95
Eire (Southern Ireland) £49.95
Guernsey (GY) delivery to port £109.36
Jersey (JE) delivery to port £124.99
**No Delivery Service is Available to Isle Of Man or to Scottish Isles (only mainland port) including PA41-78, PH42-44
GENERAL DELIVERY T&C’s
We are here to help and aim to deliver within the
recommended delivery time for each product. However sometimes this will not
always be possible and any delivery or dispatch date given is only approximate
and as the seller will not be liable to the Buyer for failure to deliver on any
particular date or dates. Time for delivery is not of the essence and shall not
be made so by the service or any notice.
It is your responsibility to check that all the parts are present and
correct, so that in the unlikely event that parts may be missing, incorrect, or
damaged, you can ensure we have reasonable time to supply replacements (We aim
to typically replace parts within seven days assuming replacement parts are in
stock, however if we have to manufacture parts this time frame may be longer).
Should you use a third party to carry out the installation please ensure that
you give them sufficient time to familiarise themselves with the material and
instructions supplied, that all the parts are present and that you have
actually received the goods before committing to an installation date