Sales Lines Closed, Open 8:30 am - 5:00 pm
0

0 item(s) worth £0.00

How do I order online?

Ordering on-line could not be easier. To proceed with an order, firstly, click the ‘add to’ basket icon. You will then be required to select your chosen product(s) to add to your personal on-line basket, along with any option(s) you may have. To review your basket at any time during the ordering process, simply click the basket icon at the top right hand side of the ordering page, where you will be able to amend your shopping items, should you so wish.

Once you have completed the above process, please double-check your selected items to ensure that you are happy with your order, then proceed to the checkout to make your payment.

To do this, simply click on the ‘checkout button’ where you will gain access to our secure server. Please be aware that, for your added security, a lock icon will appear on your browser to highlight that you are in/ have entered a secure area. This can either been seen at the bottom right of your screen or at the top of your screen next to the url box.

If you are an Existing Customer

If you are an existing customer, then you will be asked to verify your email address and password.

If you are a New User

If you are shopping with us for the first time, you will be asked to create an account. Should you decide to shop with us again, and we hope that you do, this will enable you to order more quickly next time.

Creating an on-line account

Please complete the on-line form fully with the necessary details and click continue. Once an account has been created, you will be able to verify your basket selection.

Payment

Once you have selected your payment choice and payment have been successfully executed, you will automatically receive an order confirmation email. This will include your order reference number, order details, shipping address and estimated delivery time.

In most cases, you will be contacted with regard to a precise delivery date.

If you have any queries whatsoever on either our store or ordering on-line procedures, please chat online (Monday-Friday 9.00am – 5.30pm) or email us at help@shedsfirst.co.uk. Our friendly Customer Care Team is available to take your enquiry.

Which methods of payment can I use? / How do I make a payment?

There are a number of payment options including Visa, Mastercard, America Express, Maestro, Switch and all major debit cards. We can also take cheques and postal orders or if you wish we can take a BACS payment. Please call if you have any further questions or plan on making a BACS payment.

Once you have made your selection and payment has been successfully executed, you will automatically receive an order confirmation via email. This will include your order reference number, order details, shipping address and estimated delivery time.

In most cases, several days prior to delivery, you will be contacted with details of precise delivery information. Please note most deliveries are between 7am – 7pm and we are unable to specify an exact delivery time with our couriers.

If you have any queries whatsoever regarding either our store or on-line ordering procedures, please chat online (Monday-Friday 9.00am – 5.30pm) where our friendly Customer Care team will be happy to deal with your enquiry. Alternatively you can email us at help@shedsfirst.co.uk

Recent Google Reviews

Janet Null , 7 Apr 2022

Excellent company fantastic communication with customers. Summer house was delivered to school on time and within delivery slot. The delivery driver was very helpful to the point of lending us some wheels to move the panels to the insterlation site. The communication I had with Natalie was second to none from the first phone call to the last email. She is a credit to the company and very professional. After explaining to Natalie what the summer house was going to be used for at school, and wanting the best quality my budget could afford I placed my order. Within days I received an email from Natalie offering me a free upgrade worth not hundreds of pounds but thousands. I can't thank this company enough for their kindness and generosity. This was not all. During the build process of the summerhouse Natalie continued to keep me informed of the progress and offered me a few choices to the build design on several occasions. The summer house was delivered in ready made panels, the framework is very strong and thick, very well built. I was even given boxes of screws and nails along with build instructions to assemble the summer house so no extra purchases were necessary. The only extra purchase I have to make is the choice wood preservative or paint. I would highly recommend this company to anyone looking for an excellent quality product. I will definitely use Sheds First again for any other purchases needed to develop our schools outdoor projects. I can't thank you enough for your generosity, excellent service and communication from the first call right through the process to end product and delivery service. The summer house will provide an excellent ooutdoor provision for our very special pupils who also send you a big thanks. Well done Sheds First keep up your excellent work and I'm sure your business will prosper for meny years to come. I wish you well. Thank you from one happy HLTA and the very excited special children and young people I have the privilege and pleasure to work with.

Graham Brister-Thorne, 7 Apr 2022

DELIVERED IN REASONABLE TIME, NO ISSUES.

Sara Cole , 13 May 2022

Amazing service - friendly and super helpful. They have bent over backwards to make sure that I am completely happy with the Potting shed and the bespoke office I have ordered, proactively changing suppliers to make the installation easier. Would recommend them to anyone!

Brian Richards, 9 Jun 2022

See all Google reviews