FREE STANDARD UK MAINLAND DELIVERY*
LEAD TIMES (subject to availability & seasonal activity)
Central England & Wales - 1–7 Working days
South West - 7–14 Working days
Scotland - 7–14 Working days - Please check below delivery is available to your postcode
Northern Ireland - 21 Working days
Eire, Isle of Man, Isle of Wight, Jersey & Guernsey- No Delivery Available
*Deliveries to most parts of mainland UK are free of charge. However deliveries to certain remote areas may be subject to a surcharge.
Deliveries to the following locations attract the following charges:
Scotland Zone 1 - All of AB, IV 40-48, Rest of IV and KW, PA 21-33, PA35-38, PH 22-26, PH 30-41, PH50 £59.95
Scotland Zone 2 - (Delivery is to port mainland only) HS1-9, IV41-51, IV55-56, KA 27-28, KW15-17, PA34, £59.95
Northern Ireland (BT) Zone 3 - £90
Isle of Wight (PO30-40) * no delivery available
Eire (Republic of Ireland) * no delivery available
Guernsey (GY) delivery to port * no delivery available
Jersey (JE) delivery to port * no delivery available
**No Delivery Service is Available to Isle Of Man (IM) or Isle of Wight (P030-40) to Scottish Isles (only mainland port) including TR, ZE or Channel Islands (JE, GY)
All orders must be placed before 11am to qualify (for Saturday deliveries order need to be placed before 11am Thursday prior to the Saturday) All orders placed afterwards will be treated as placed the next working day.
SPECIAL WINDOWLESS BUILDINGS
This will revert to a standard 10 working days delivery service
All products with installation will revert to our standard 10 working days delivery. You will be contacted to book in an install day. Product delivery and installation will take place on separate days.
BOOKING YOUR DELIVERY DATE
Please use the delivery date checker tool on each page. Please enter available dates in the delivery notes on the checkout page. Once your order has been placed, you will be contacted by our manufacturer's delivery team and your date will be confirmed or you will be advised of a specific delivery date. You will be able to add additional delivery information at this point.
HOW WILL MY GOODS BE DELIVERED?
Please be advised delivery is kerb side delivery only. It is at the discretion of the driver if they are able to drop the garden building to a different location. If you have any special requirements or believe access to your address may be difficult for our delivery driver please contact us as soon as possible. A general rule of thumb is that if a refuge vehicle can gain access then generally our delivery lorry should be able to but if in doubt please get in touch with us.
Typical delivery is 1 – 20 working days but we do aim to deliver a bit quicker. Once you have placed your order you will be contact by our delivery team to confirm your delivery date. If you have not been contacted by our delivery team within 10 working days after your have placed your order please email us or call us and we will chase this for you.
Delivery is between the hours of 7am – 7pm Mon-Sun. It is possible to request a call an hour prior to delivery but this is subject to the driver having a mobile and cannot be a guaranteed service. Please note this is not possible for Metal sheds where the product is shipped with a courier.
If you are going to be out on the day of delivery, it is possible for the item to be left somewhere (for example down the side of a house) but at your own risk. To do this you must leave a signed note detailing your instructions in a clear location for the driver to see. It is important that you sign the instructions as this will be taken by the courier as proof of delivery.
Please note for sheds, summerhouses, playhouses, fencing and log cabins we will always contact you by phone or by email to confirm a delivery date – we will not just turn up unannounced – if you do not have a confirmed delivery date please email us or call us.
We are unable to specify a delivery time during the day of delivery. Our couriers deliver between the hours of 7am – 7pm. Routes are planned the night before delivery so on most products we will be able to give you a drop number on the day of delivery.
Please note your card is debited at checkout. This is to protect you the customer as we do not store your credit card details. We will contact you if a surcharge is applicable and at that point you can chose to accept the charge or cancel the order and we will make a full refund to your card. For our full terms please refer to our Shipping Terms